Our team has been made aware that some users are unable to unlink their Capital One accounts for Round-Ups. We are working on a fix and hope to have one very soon.
At this time, you can take the steps below to unlink your Capital One account for Round-Ups:
For mobile users:
1. Tap the avatar on the top left hand corner
2. Tap "Settings"
3. Tap "Linked Accounts"
4. Tap Capital One
5. Tap "Unlink" on the top right corner
For website users:
1. Click on the avatar on the top right of the screen
2. Click on "Profile & Settings"
3. Click on "Linked Accounts"
4. Click on Capital One
5. Click "Unlink" in the top right corner